Location
Avonmore Library W14 and Askew Library W12

Hours
Full-time

Salary
£31,500

Type of Contract
Fixed Term until 31/12/2025 with extension subject to performance

About the Role
Citizens Advice Hammersmith and Fulham (CAHF) is a busy, dynamic award-winning service delivering a variety of projects via face-to-face and digital media. Since 2012, we have provided a volunteer-led community library service at Avonmore Library. In April 2024, we will launch a second community-focused library at Askew Road. To support CAHF community library delivery at both libraries, we introduced the role of Community Library Coordinator. In addition to traditional library duties—such as managing stock inventory and delivering storytime sessions for under-5s—the Community Library Coordinator plays a key role in positioning the library as a vibrant hub within the local area. The library offers a diverse programme of activities for users of all ages throughout the week. Working collaboratively with colleagues, the Coordinator will oversee and help develop engaging library events while also supporting the dedicated volunteers who contribute to the successful delivery of our community-focused services.

Experience
A good level of community awareness, with experience of working with diverse communities.

About you
You will have strong interpersonal and communication skills, along with enthusiasm for working in the library sector. You should be confident in promoting the library service and delivering excellent customer service to a diverse range of users. While previous library experience is desirable, it is not essential. The role requires excellent customer care skills, an interest in literacy and reading, the ability to recruit, induct, and support library volunteers in service delivery, confidence in providing digital support to library users, and the ability to oversee the library events calendar and work with both new and existing partners to develop additional community-focused activities. You must also be able to adapt and respond to complex, ever-changing environments, taking opportunities to improve the way things are done. A positive and flexible attitude is essential as no two days are the same.

Qualifications
No specific qualifications are required for this position, but a passion for community engagement and library services is essential.