Location
London

Hours
Full Time

Salary
£38,500 per annum

About the Role
We are seeking an organised, proactive, and customer-focused Conference & Events Assistant Manager to join our team in London. This is an exciting opportunity for an experienced events professional to take ownership of the planning, coordination, and delivery of a diverse programme of conferences, meetings, and events. You will work closely with clients, suppliers, and internal teams to ensure every event is delivered smoothly, on time, and to the highest standards.

Key Responsibilities:
- Plan, coordinate, and deliver conferences, meetings, and special events from enquiry through to completion.
- Act as the main point of contact for clients, building strong relationships and ensuring an exceptional customer experience.
- Manage event logistics, including scheduling, room set-up, catering, AV requirements, and supplier coordination.
- Monitor event budgets, costs, and invoicing to ensure financial targets are met.
- Lead event operations on the day, resolving issues quickly and professionally.
- Collaborate with internal departments to maximise event success and venue utilisation.
- Maintain accurate records, reports, and event documentation.

Benefits
We offer a comprehensive benefits package including free meals, contributory pension scheme, career development through Career Pathways and MyLearning programmes, quick access to a Digital GP and wider healthcare benefits, exclusive travel discounts with TUI, Expedia, Booking.com and more, savings on major supermarket shopping, up to 44% off cinema tickets, cash rewards on spending redeemable across a wide range of brands, and free wellness, mindfulness, and exercise classes. Discounts and offers can be shared with friends and family.

Experience
Previous experience in conference, events, or hospitality management is essential.

About you
- Strong organisational and project management skills with excellent attention to detail.
- Confident communicator with outstanding customer service skills.
- Ability to manage multiple events and priorities simultaneously.
- Commercially aware with experience managing budgets and client expectations.
- Proficient in Microsoft Office and event management systems.

Qualifications
Relevant qualifications in events or hospitality management are advantageous but not explicitly required.