Location
London

Hours
Full Time (3-Month Fixed Term Contract)

Salary
Competitive salary offered

About the Role
We are seeking a highly organised Content Operations Coordinator to support content delivery, asset management and workflow administration activities. Working closely with Content Managers, Project Managers and supplier teams, you will ensure content assets are accurately managed, tracked and governed throughout their lifecycle. This role plays a key part in maintaining operational accuracy, supporting quality assurance processes and providing visibility across content delivery activities. The ideal candidate will have strong administrative, content operations or project coordination experience combined with exceptional attention to detail.

Key Responsibilities
Asset & Content Administration: Support the collection, organisation and management of content assets. Coordinate asset uploads and maintenance within Digital Asset Management (DAM) platforms. Ensure assets are correctly tagged, categorised and maintained. Support content publishing and asset governance activities.
Workflow Coordination: Track the progress of content enrichment activities and asset deliveries. Maintain project trackers, delivery schedules and workflow documentation. Coordinate with suppliers and stakeholders to ensure information is current and accurate. Escalate delivery issues where appropriate.
Quality Assurance Support: Assist with QA checks across content, metadata and asset libraries. Ensure assets meet agreed naming conventions and governance standards. Support publishing validation and post-publication checks. Maintain consistency and accuracy across content records.
Reporting & Operational Support: Maintain reporting tools, dashboards and project trackers. Support data sheet management and content administration tasks. Produce regular status updates for project stakeholders. Ensure accurate record keeping across all activities.

What Success Looks Like
Accurate and well-maintained asset and content records. Improved visibility across workflow and delivery status. High standards of quality, governance and data accuracy. Efficient support for publishing and content administration activities. Strong operational support for the successful delivery of the Content Enrichment Initiative.

Experience
- Experience in content operations, project coordination, marketing administration or a similar role.
- Strong Microsoft Office and reporting skills.
- Experience managing large volumes of information and assets.
- Ability to prioritise and manage multiple tasks simultaneously.
- Strong communication and stakeholder management skills.

About You
Exceptional attention to detail and organisational skills. Ability to work collaboratively with multiple teams and suppliers. Proactive and able to escalate issues appropriately to maintain smooth delivery.

Desirable
- Experience using Digital Asset Management (DAM) platforms.
- Experience supporting retail, marketing or eCommerce teams.
- Understanding of metadata, tagging and asset governance principles.
- Experience working within content production environments.