Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Join JPMorganChase in a role where precision and partnership directly shape client outcomes. You will help strengthen the client experience by ensuring corporate actions are captured, communicated, and completed accurately and on time. If you enjoy solving operational challenges, collaborating across functions, and improving processes, this is a great opportunity to grow your impact in asset servicing. As a Corporate Actions Processing Senior Associate in Investment Middle Office Services Asset Servicing, you will ensure corporate actions are processed accurately across the full lifecycle—from announcement capture through elections and payments. You will work with teammates and partners across functions to resolve exceptions, strengthen controls, and continuously enhance how we deliver for clients.

Key responsibilities include:
- Processing corporate actions across the full lifecycle, from announcement capture through elections and payments
- Ensuring accurate and timely execution in line with procedures, controls, and deadlines
- Tracking, obtaining, and submitting corporate action election responses with a focus on completeness and timeliness
- Monitoring and resolving daily control checks and exceptions
- Investigating and resolving cash and stock breaks, claims, and related operational issues
- Liaising with agent banks and custodians to improve processing outcomes and client experience
- Partnering with internal stakeholders, including risk and client-facing teams, to provide proactive support
- Escalating risks, issues, and trends promptly to management and supporting timely remediation
- Participating in user acceptance testing and supporting system migrations and process changes
- Contributing to team and departmental initiatives, including process improvement and operational change meetings
- Supporting a strong team rhythm through huddles and consistent communication

Experience
- Full lifecycle corporate actions processing knowledge
- Working knowledge of corporate actions and income accounting entries
- Experience supporting investment operations processes such as trade support, cash, and reconciliations
- Proven ability to resolve operational issues using strong analytical and problem-solving skills
- Ability to manage demanding stakeholders and set expectations professionally
- Proficiency with Microsoft Excel, Word, and PowerPoint

About you
- Demonstrated control-focused mindset and ability to complete daily checks consistently
- Strong written and verbal communication skills, including communicating complex topics clearly
- Ability to build effective working relationships across diverse stakeholders, including senior partners
- Ability to prioritize effectively, meet tight deadlines, and deliver with minimal supervision

Preferred qualifications
- Client service or middle office exposure
- Familiarity with corporate actions processing platforms (for example: IM Actions Corporate Actions, Bancs, Cosmic)
- Experience participating in or supporting project delivery and understanding key control points in change programs
- Broader financial markets product knowledge and understanding of transaction lifecycles