Location
London, rotating across a network of premium buildings in Regent Street and St James’s.

Hours
Full-time, Permanent - 40 hours per week on a shift rota basis; shifts between 7:30 AM and 8:00 PM, Monday to Sunday.

Salary
£34,000 per annum

About the Role
We are seeking a Network Receptionist to join our team. You will play a key role in ensuring smooth, uninterrupted service across the client’s portfolio by providing cover during lunches, holidays, training sessions, and occasional unplanned absences. Flexibility is essential, as there may be times when evening support or bank-holiday coverage is required. As one of the faces of a prestigious global property management client, you will rotate across a variety of locations, each with its own character—from polished concierge desks to lively community spaces and welcoming residential receptions. This role offers variety, the chance to connect with people, and the opportunity to make a positive impact every day. If you thrive in dynamic environments and want to be part of a fast-growing, high-performing team, this opportunity is ideal for you.

Benefits
Enjoy exclusive travel and grocery discounts, life assurance, and cash rewards. Benefit from a contributory pension scheme for financial security. Access wellness programs, an Employee Assistance Program, and digital GP services for holistic health support. Unlock extensive learning and development opportunities to advance your career. Celebrate excellence with WOW Awards recognizing outstanding contributions. Take one paid day off annually to support a cause you are passionate about.

Key Responsibilities
Build a strong understanding of each building in the client’s portfolio to provide confident, flexible support. Maintain a positive, adaptable, can-do attitude across all tasks and locations. Anticipate and respond proactively to the needs of clients and visitors. Oversee meeting room bookings, ensuring accurate scheduling and smooth room turnarounds. Greet and assist all guests with professionalism, warmth, and courtesy. Consistently deliver high standards of service. Work proactively and efficiently to provide timely, reliable support. Manage emails and phone calls promptly and professionally.

Experience
Previous experience in a receptionist or customer-facing role is advantageous but not essential. Confidence in adapting quickly and building rapport with diverse stakeholders is important.

About you
Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. A confident, upbeat individual with a positive, outgoing personality who engages comfortably with people at all levels. Takes pride in personal presentation and demonstrates strong interpersonal skills. Excellent computer literacy and communication skills, both written and verbal, with professional phone and email etiquette. Self-motivated, capable of working independently and managing workload effectively.

Qualifications
No specific qualifications are required for this role, but professionalism and a willingness to learn and adapt are essential.