Location
This position requires travel across multiple locations throughout London and the M25, including the West End, the City, Canary Wharf, and Greater London.

Hours
Full-time, permanent role working 40 hours per week (Monday-Friday) with a shift rota between 7 AM and 9 PM; flexibility required based on business needs. Opportunities for overtime and weekend work available upon request and based on business availability.

Salary
£32,960 per annum

About the Role
If you enjoy variety and a fast-paced working style, our Corporate Receptionist (Mobile) role could be the perfect fit. You’ll join our dynamic Network Team, a collaborative group supporting more than 100 client locations by providing seamless cover during holidays, training, and other operational absences. Full training on all systems and processes will be provided before you step onto any site, ensuring you feel confident and prepared. While the role can be demanding at times, you’ll be part of an inclusive, forward-thinking organisation that values adaptability, teamwork, and continuous improvement. This role is ideal for someone who is flexible, people-focused, and thrives in a supportive team environment.

Main responsibilities include providing versatile front-of-house support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk functions. You will handle guest enquiries promptly and professionally to ensure a smooth and positive experience, manage all incoming and outgoing calls with confidence and professionalism, and collaborate closely with internal teams and external service partners to deliver a seamless, high-quality guest journey. Flexibility and adaptability are essential as responsibilities and work locations may evolve.

Experience
Minimum of one year’s customer-facing experience in a fast-paced environment such as a five-star hotel, corporate setting, or luxury venue.

About you
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Demonstrate flexibility regarding travel across London and the M25. Show genuine passion and drive for delivering exceptional customer service. Communicate confidently with excellent command of written and spoken English. Demonstrate strong proficiency in MS Word, Excel, and similar software tools.

Qualifications
No specific qualifications required; however, a professional attitude, adaptability, and willingness to learn are essential.