Location
Leeds St, London

Hours
Full Time (hours not specified)

Salary
£39,276 per annum

About the Role
Enfield Council is seeking Council Tax Arrears and Corporate Debt Recovery Officers to join a new team within the Revenues Service. The role supports the collection and recovery of Council Tax arrears and corporate debts while delivering a professional, customer-focused service.

The Revenues service plays a key role in supporting Enfield Council’s financial sustainability through effective income collection and debt recovery. As a diverse and ambitious local authority, Enfield is committed to delivering high-quality, fair and responsive services that support residents, businesses and communities across the borough.

This is an opportunity to contribute to an important area of Council service delivery, supporting the collection of income that helps fund essential local services. You will join a supportive team and develop your knowledge of Council Tax, corporate debt recovery and local government revenues.

Enfield Council encourages a culture that puts customers at the heart of everything we do by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. Flexible working arrangements are available.

Experience
Experience in a financial, income collection or debt recovery environment is required, ideally within Council Tax.

About you
You will be confident dealing with customers by telephone, email, face to face and in writing, with the ability to explain complex matters clearly and professionally. Strong communication, negotiation, analytical and organisational skills are essential. Good IT skills and the ability to work flexibly as part of a team are also required.

Qualifications
Not explicitly stated, but relevant experience and skills as described above are essential.