Location
London

Hours
Full Time - 37.5 to 40 hours per week

Salary
£55,000 per annum

About the Role
As a CRM Manager at Honest Mobile, you will lead the development and execution of customer relationship management strategies to enhance customer engagement and retention. You will work closely with marketing, sales, and product teams to deliver targeted campaigns and personalized communications that drive growth and improve customer experience. This role requires a strategic thinker with strong analytical skills and a passion for leveraging data to optimize customer journeys.

Experience
Proven experience managing CRM platforms and campaigns, preferably within the telecommunications or technology sectors. Strong knowledge of CRM tools, data segmentation, and campaign automation is essential.

About you
You are analytical, detail-oriented, and customer-focused. You thrive in a fast-paced environment and have excellent communication and project management skills. A collaborative team player who can also work independently to deliver results.

Qualifications
A degree in Marketing, Business, or a related field is preferred. Certifications in CRM platforms or digital marketing are advantageous but not mandatory.