Location
London

Hours
Full Time

Salary
£65,000 per annum

About the Role
Wise is seeking an experienced CRM Manager to lead and develop customer relationship management strategies across the UK and Europe. In this role, you will be responsible for driving customer engagement, retention, and growth through targeted campaigns and data-driven insights. You will collaborate closely with marketing, product, and analytics teams to optimize customer journeys and deliver personalized experiences that enhance customer satisfaction and loyalty. This is a key position within Wise, offering the opportunity to make a significant impact on our customer base and business growth.

Experience
Proven experience in CRM management, preferably within a fast-paced, international environment. Strong knowledge of CRM platforms, marketing automation tools, and data analytics. Demonstrated ability to design and execute successful CRM campaigns that drive customer engagement and retention.

About you
Analytical and strategic thinker with excellent communication and project management skills. Ability to work collaboratively across teams and manage multiple priorities. Passionate about customer experience and data-driven marketing.

Qualifications
A relevant degree or equivalent experience in marketing, business, or a related field is preferred. Proficiency in CRM software and data analysis tools is essential.