Location
London

Hours
Full Time

Salary
Competitive salary package

About the Role
Join L'Oréal UK as a Customer Activation Manager within the Luxury Division and play a key role in delivering exceptional brand and product experiences to consumers. You will be responsible for developing the customer activity calendar and aligning with the Commercial team to provide all necessary information to sell-in the trade plan effectively. Your role includes making strategic recommendations on priorities, participating in customer strategy meetings, and leading multi-brand activations. Building strong relationships with retailer marketing teams and acting as the internal voice of the customer are essential to ensure flawless in-store implementation in collaboration with Visual Merchandising. This position offers the opportunity to contribute directly to L'Oréal’s ambition of creating beauty that moves the world, while working within a dynamic, innovative, and inclusive culture.

About L'Oréal
L'Oréal operates in 150 countries with 36 international brands and 86,000 employees worldwide. Committed to digital innovation and sustainability, L'Oréal aims to meet the diverse beauty needs of over 1 billion consumers by 2030. The company fosters a culture of freedom, opportunity, and continuous challenge, making it a unique place to grow your career.

What We Offer
We provide an industry-leading, award-winning benefits package including money-saving offers, free mortgage advice, share options, and an enhanced pension plan. Enjoy up to 60% off iconic brands such as YSL, CeraVe, Armani, Kiehl's, and Garnier. Health and wellbeing are supported through private medical and dental insurance, discounted gym memberships, and onsite mental health support. We offer enhanced family leave and up to 4 weeks of paid fertility leave. Learning and development are at the core of our culture, with access to leadership programs, expert talks, and continuous skill-building opportunities.

Our Commitment
L'Oréal is dedicated to creating a diverse, equitable, and inclusive workplace where all contributions are valued. We welcome candidates from all backgrounds and are a Disability Confident Employer, offering interviews to applicants with disabilities who meet the essential criteria.

Experience
Proven track record in sales and negotiation with expertise in both On and Off Trade Marketing actions. Experience working collaboratively with commercial teams and other departments such as CRM, Retail Media, and Brands. Strong understanding of market, consumer behavior, and competition.

About You
Ambitious and proactive, you anticipate challenges and strive for exceptional performance. You balance operational and strategic thinking, challenge the status quo, and manage complexity effectively. Resilient with a positive mindset, you persist through obstacles and support others. Empathetic and cooperative, you build genuine, trustful relationships and are sensitive to the beauty industry’s emotional aspects. You are a self-motivated learner, open to new experiences, and support a culture of continuous development.

Qualifications
Relevant qualifications or experience in marketing, sales, or related fields are desirable but not explicitly stated. A strong passion for the beauty industry and alignment with L'Oréal’s values are essential.