Location
London

Hours
Full Time - standard business hours

Salary
£65,000 per annum

About the Role
As a Customer Success Manager at Accurx, you will play a key role in ensuring our customers achieve maximum value from our products and services. You will build strong relationships with clients, understand their needs, and work closely with internal teams to deliver exceptional support and solutions. This role requires a proactive approach to customer engagement, problem-solving skills, and the ability to drive customer satisfaction and retention.

Experience
Proven experience in customer success, account management, or a related client-facing role is highly desirable.

About you
Excellent communication and interpersonal skills, customer-focused mindset, and the ability to manage multiple priorities effectively. You are proactive, empathetic, and driven to help customers succeed.

Qualifications
A relevant degree or equivalent experience is preferred but not mandatory. Strong organizational skills and proficiency with CRM tools are advantageous.