Location
South East London - Hybrid (minimum 2 days per week office based)

Hours
Full-time – 35 hours per week

Salary
£46,757 plus Essential Car User Allowance

About the Role
Hexagon Housing is an innovative and responsive housing association working in partnership with local authorities to meet housing needs across Southeast London. With over 4,000 homes and a dedicated team, Hexagon is committed to improving the quality and range of affordable homes and services.

This role offers an exciting opportunity to join at a pivotal time as we invest in tackling damp and mould across our homes, ensuring residents live in safe, healthy, and comfortable environments.

As a Damp & Mould Surveyor, you will diagnose complex building defects, work collaboratively with contractors, and find practical solutions that improve residents' lives. You will manage cases from diagnosis through to completion, including carrying out pre- and post-inspections, preparing specifications, raising works orders, and monitoring contractors to ensure high-quality outcomes.

Building trust with residents is essential. You will communicate findings clearly, explain proposed solutions, and ensure appropriate remedial actions are identified, especially where vulnerable residents are involved.

This role offers excellent career development opportunities within a Great Place to Work accredited company with IIP Gold status, committed to employee engagement, flexibility, and empowerment. Benefits include private medical insurance, pension scheme with life assurance, flexible hybrid working, and generous annual leave starting at 26 days, rising to 31 days.

Experience
- Significant experience of responsive repairs.
- Good understanding of property legislation and regulations including Awaab’s Law, Consumer Standards, HHSRS, and landlord repairing obligations.
- Good knowledge of the causes of damp and mould and appropriate remedial solutions.

About you
- Highly literate with excellent professional, technical, and customer-friendly written and verbal communication skills.
- Proficient IT skills including Microsoft 365 and CRM systems.
- Full driving licence and access to a vehicle.
- Ability to build trust and communicate effectively with residents, including vulnerable individuals.

Qualifications
- HNC/HND or degree in Building Surveying or a related discipline.