Location
London

Hours
Full Time

Salary
Competitive, based on role, experience, skill set and location

About the Role
JPMorganChase is one of the oldest financial institutions, delivering innovative financial solutions to consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. As an Associate in HR Data Privacy, you will help shape and execute the HR data privacy strategy by delivering data-centered initiatives that strengthen data protection, regulatory compliance, and a strong data security culture across Human Resources. You will partner with cross-functional stakeholders to manage data subject rights requests, privacy incidents, and privacy governance activities, while improving operational reporting, documentation, and controls.

Key responsibilities include managing end-to-end Data Subject Access Requests (DSARs) including intake, validation, data retrieval, review, redaction, and timely response delivery in compliance with applicable privacy laws and regulations. You will partner with Legal and key stakeholders on ICO (Information Commissioner's Office) escalations, owning the end-to-end resolution for escalated DSAR cases, including documentation and response timelines. You will execute and manage HR data Privacy Incidents, ensuring prompt triage, tracking, remediation support, and adherence to privacy obligations under senior guidance.

Additional duties include supporting Privacy Impact Assessments / Data Privacy Impact Assessments (DPIAs) to identify, assess, and mitigate privacy risks; maintaining and enhancing HR Records of Processing Activities (RoPA) to ensure accurate, complete, and current process inventories supporting transparency and accountability; supporting digital governance for HR and Employee Platform-owned cookies, tags, and pixels, including classification, consent alignment, and compliance with applicable regulations and firm-wide standards.

You will own and maintain program documentation (policies, SOPs, reference materials, audit artifacts), ensuring version control, quality, and stakeholder accessibility. Building and maintaining trackers, dashboards, and reporting to provide visibility into DSAR volumes, incident metrics, risk trends, and KPIs to support EMEA stakeholder alignment and leadership decision-making is essential. You will drive delivery of initiatives by creating project plans, managing cross-functional dependencies, producing materials such as presentations, and continuously improving workflows across the HR data privacy framework.

Experience
10+ years of experience in financial services and/or consulting, including 5 to 7 years focused on data governance and/or data privacy. Strong project management capability with demonstrated ability to plan, execute, and deliver independently. Advanced proficiency with Microsoft Office (Excel, PowerPoint, Word) and SharePoint; experience with data management, reporting, or BI tools such as Tableau, Alteryx, Power BI, SQL. Strong data literacy with ability to interpret, analyze, and communicate insights to stakeholders.

About you
Excellent written and verbal communication skills with ability to engage effectively with senior stakeholders. Demonstrated judgment and discretion when handling sensitive employee and privacy-related information. Ability to manage multiple priorities under tight timelines in a fast-paced, changing environment. Strong risk and control mindset with high attention to detail. Hands-on, ownership-driven approach with the ability to operate effectively across levels of work. Ability to drive structure, clarity, and outcomes in ambiguous or evolving environments.

Qualifications
Knowledge of privacy principles, data governance frameworks, and HR processes. Relevant certifications such as CIPP, CIPM, PMP, Agile/Scrum are preferred.