Location
London

Hours
40 hours per week (Monday to Friday)

Salary
£65,000 - £70,000 per annum, depending on experience

About the Role
We are CH&CO, a collection of specialist businesses and market-leading brands. We want our people to love what they do and have fun. We celebrate diversity and foster an inclusive culture that encourages everyone to bring their whole self to work every day. Working at CH&CO offers the opportunity to work across all our brands, experiencing the variety of our business and the services we deliver. We are currently recruiting for a Deputy Account Director to support the management of a large workplace catering contract. In this role, you will work closely with the Operations Director to oversee multiple managers, ensure excellent operational delivery, and build strong client relationships.

Key Responsibilities
- Support the overall management of a high-profile client
- Lead and develop a team of five direct reports
- Ensure operational excellence across the contract
- Build strong client relationships
- Drive commercial performance and service standards
- Support business planning and continuous improvement
- Ensure compliance with health & safety and company policies
- Work collaboratively with site management teams

Experience
- Previous senior operations or account management experience within contract catering
- Experience managing multiple teams or sites
- Strong leadership and people management skills
- Excellent client relationship management
- Commercially aware

About you
You are a confident and motivated leader with a passion for delivering operational excellence and building strong client partnerships. You thrive in a fast-paced environment and are committed to continuous improvement and team development.

Qualifications
Relevant qualifications in hospitality, catering management, or business management are desirable but not essential. A strong track record and relevant experience are key.

Benefits
Working with CH&CO comes with a range of benefits designed to support your wellbeing and professional growth, including:
- Personal development and training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App with annual health check, digital GP, mental health and nutritional consultations, and second medical opinion
- Eye care
- Comprehensive wellbeing strategy including Employee Assistance Programme and salary finance
- Family friendly support
- Regular social events and communication with leadership
- Holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to high street discount vouchers