Location
London

Hours
Full Time

About the Role
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments, serving corporations, governments and institutions in more than 100 countries. As a Digital Accessibility Specialist within the Corporate & Investment Bank (CIB) at JPMorgan Chase, you will help ensure that every person, regardless of ability, can fully use our digital products and services. You will collaborate with developers and designers across various web and mobile applications, including our open-source Salt design system, to remove barriers and create an equal user experience. You will apply and expand your knowledge of digital accessibility standards, testing methodologies, and assistive technologies. Working alongside experienced accessibility leads, you will support Product and Technology teams in creating digital products that prioritize users and conform to accessibility standards.

Key responsibilities include conducting digital accessibility testing of Salt design system components, mobile applications, websites, and content using assistive technologies and manual evaluation techniques; identifying accessibility barriers based on WCAG 2.1 standards and compliance with regulations such as ADA, Section 508, and the European Accessibility Act (EAA); documenting issues with clear, actionable remediation recommendations; collaborating within GitHub-based projects including code reviews and issue tracking; finding compliant and creative solutions within design system patterns and technical constraints; participating in planning and stand-up meetings with cross-functional teams; providing guidance and advocacy for inclusive design; and promoting a culture of accessibility within the organization through coaching and awareness initiatives.

Experience
Minimum 3 years of experience in digital accessibility or related programs/functions. Hands-on experience conducting accessibility testing with assistive technologies such as screen readers, magnifiers, and alternative input devices. Working knowledge of core web technologies including HTML, CSS, and JavaScript. Experience working with version control systems like GitHub and contributing to collaborative, open-source workflows.

About you
A collaborative problem solver with a willingness to learn and grow in accessibility. Demonstrated ability to work across both tactical and strategic initiatives with initiative and autonomy, while functioning effectively as part of a team in both in-person and virtual environments. Strong communication and collaboration skills, able to present status, facts, and ideas clearly and organized. Passionate about advocating for accessibility and inclusive design within an organization.

Qualifications
Preferred qualifications include experience working within or contributing to a design system, familiarity with ARIA authoring practices and common accessible design patterns, and the ability to balance compliance requirements with user experience goals creatively.