Location
Alexandra House, 10 Station Road, Wood Green, London, N22 7TR

Hours
36 hours per week

Salary
SC3 (£29,436 – £29,856)

Contract Type
Apprenticeship (17-20 months from start date)

About the Role
We are looking for a Digital Inclusion Apprentice to support the delivery of Haringey’s Digital Inclusion Strategy, engaging with residents to improve their digital skills, access essential online services, and enhance their overall wellbeing. This is a fantastic opportunity to gain hands-on experience while working alongside the Digital Inclusion Manager to support key initiatives such as community programmes, digital activities and events. You will play a key role in building partnerships with other organisations to support residents’ access to devices, data, and digital tools, while helping to deliver impactful projects that drive real change across the borough.

About the Team
You will join the Digital & Change team within the Finance & Resources directorate, working in a collaborative and forward-thinking environment. The team works closely with internal colleagues, community groups, and partner organisations including the NHS and voluntary sector to deliver a cohesive digital inclusion offer. You will be part of a supportive network that is passionate about reducing digital inequality and improving access to services for all residents.

About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme, and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Experience
No prior experience required. Enthusiasm and a willingness to learn are essential.

About You
You are enthusiastic, motivated, and eager to learn, with a passion for helping others develop their digital skills. You have strong communication and interpersonal skills and can build positive relationships working collaboratively with a range of stakeholders. You are confident using everyday digital tools such as smartphones, email, and online platforms, and can explain these clearly to people with varying levels of confidence. You are organised, reliable, and have a proactive approach to learning and developing new skills. Commitment to completing your apprenticeship is essential.

Qualifications
No formal qualifications are required to apply for this apprenticeship. A positive attitude and commitment to learning are key.