Location
Kings Hall Mews, London (Stratford office) or Manchester, Trafford office

Hours
Full Time - 35 hours per week

Salary
£40,649 to £44,825 per annum (London weighted salary) or £36,073 to £40,014 per annum (Regional salary), dependent on experience. Plus ECU allowance if policy requirements are met.

About the Role
Join L&Q’s Housing Specialisms Team as a Domestic Abuse Specialist working closely with housing management teams and specialist advisors including Mental Health Practitioners, Safeguarding and Vulnerability Specialists. You will support residents who are experiencing or have experienced domestic abuse by working in partnership with front-line housing teams to ensure best practice and confidence in service delivery.

You will have excellent knowledge of domestic abuse and third sector support services, with proven experience navigating and developing relationships to ensure residents access a coordinated community response. You will work collaboratively with services to achieve positive outcomes, including experience with MARAC and understanding of DAHA.

As a confident trainer and mentor, you will share your expertise with front-line colleagues to enhance their knowledge and skills. You will have strong practical knowledge of legislation, regulation, and best practice in domestic abuse and safeguarding, contributing to strategic policy and practice improvements.

Excellent case management skills are essential for managing complex cases, conducting assessments, formulating solutions, managing risks, and safety planning. You will be an effective communicator with strong written and verbal skills, able to simplify complex issues and support others in raising their skills and confidence.

This role offers hybrid working with 20% to 40% of contractual hours worked from the reporting office.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme and more.

Closing Date
22nd October 2025 - 23:00

Interview Date
Friday 7th November 2025 via MS Teams

Experience
Minimum 2 years’ experience in domestic abuse risk assessments and safety planning, including use of DASH (Domestic Abuse, Stalking and Harassment) risk assessment tools. Proven experience working collaboratively with services to achieve positive outcomes for residents, including MARAC involvement and understanding of DAHA.

Strong understanding and application of trauma-informed approaches in housing and tenancy support. Experience challenging decision making and championing survivors.

Extensive and current knowledge of domestic abuse legislation, regulation, and best practice, including the Domestic Abuse Act 2021, safeguarding frameworks, and relevant housing law.

About you
Effective communicator with excellent written and verbal skills. Able to simplify complex issues and support others to develop skills and confidence.

Confident in training and mentoring front-line colleagues.

Committed to collaborative working and strategic policy development to improve services.

Agile worker comfortable with hybrid working arrangements.

Qualifications
Degree or equivalent qualification in a relevant field such as Social Work, Psychology, Criminology, Housing, Education, or Community Development, or Safe Lives or Women’s Aid Level 3 Certificate in Domestic Abuse.

Training in risk assessment tools such as DASH.

Safeguarding Adults and Children Level 3 or willingness to work towards.

Basic Disclosure Barring Service (DBS) certificate required or willingness to apply.