Location
Guildhall 2, Kingston upon Thames

Hours
Hybrid working with a minimum of 2 days per week in the office

Salary
£38,256 per annum

About the Role
An excellent opportunity has arisen within the Financial Assessment and Inclusion team in Adult Social Care. You will be part of an exciting team that manages the financial assessment process for clients receiving Adult Social Care services. The team is responsible for financial assessment and benefit maximisation for all care service recipients, as well as administering, monitoring, and processing payments to care providers. The role involves working collaboratively with Adult Social Care colleagues, internal teams, and external stakeholders. We offer flexible working arrangements and a supportive environment that encourages creativity and ambition in delivering services.

About the Borough
Joining us means working for two high performing London Boroughs, Sutton and Kingston, with shared services across both councils. We support flexible working patterns and provide the tools to enable you to work effectively. Both boroughs are engaged in exciting initiatives such as the London Cancer Hub and the largest housing regeneration programme in Kingston. Sutton is known for excellent schools, green spaces, and a thriving cultural offer, while Kingston is a Royal borough with historic charm, excellent schools, and vibrant retail and green spaces. Both councils are committed to tackling the climate emergency and fostering inclusive, engaged communities.

Our Offer to You
We are committed to helping you fulfil your potential in a supportive, friendly, and collaborative environment. We encourage innovation and value your ideas. Benefits include:
- Generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata for part-time)
- Enhanced maternity, paternity, shared parental, adoption and dependents leave
- Two volunteering days per year
- Flexible working schemes and adjustable working arrangements
- Learning and development portal with a range of courses
- Discounts on local shops, restaurants, gyms and leisure centres
- Interest free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle to work scheme
- Electric vehicle leasing scheme
- Confidential health, wellbeing and counselling support

Experience
Proven experience working within a finance and customer service team in the adult social care sector. Demonstrable welfare benefit knowledge is essential.

About you
You are pro-active, ambitious, analytical, and a problem solver with a ‘can do’ attitude. You are willing to work collaboratively with other departments and teams and ready to take on challenges. Knowledge of the Care Act 2014 and charging principles for social care services is desirable.

Qualifications
Relevant qualifications or experience related to financial assessment, welfare benefits, or adult social care are advantageous but not explicitly required. A commitment to continuous learning and professional development is expected.