Location
London

Hours
Full Time - Standard business hours

Salary
Competitive salary package

About the Role
Join JPMorganChase as a Front Office Equities Trading Technology Support specialist, providing end-to-end application and infrastructure service delivery to enable successful business operations. You will support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Your role includes monitoring production environments for anomalies, addressing issues using standard observability tools, and escalating incidents as needed. You will analyze complex situations and trends to anticipate and resolve incident, problem, and change management challenges across full stack technology systems, applications, or infrastructure. This position offers the opportunity to work in a dynamic, large-scale technology environment supporting front office trading applications and equities markets.

Experience
- Troubleshooting, resolving, and maintaining information technology services
- Knowledge of front office trading applications and equities markets
- Incident and problem management
- Using Unix commands
- Working knowledge of one or more programming languages such as Unix Shell or Python
- Experience with observability and monitoring tools
- Exposure to ITIL framework processes
- Knowledge of applications or infrastructure in large-scale environments, both on premises and public cloud

About you
- Strong communication skills to translate technical language into meaningful business impact statements
- Interest in learning additional coding languages and skills as needed
- Understanding of Agile methodology
- Ability to work collaboratively in teams and build meaningful relationships to achieve common goals

Qualifications
- Experience with one or more general purpose programming languages and/or automation scripting preferred
- Working understanding of public cloud preferred