Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Unlock your potential as a Prime Financial Services Account Manager within JPMorganChase. As an Account Manager on the Prime Financial Services (PFS) Account Management team, you will serve as the primary point of contact for clients, delivering expert guidance across the full PFS product suite including Cash Prime Brokerage, Synthetic Prime Brokerage, Fixed Income Prime Brokerage, Foreign Exchange Prime Brokerage, Exchange-Traded Derivatives Clearing, and OTC Derivatives Clearing. This role requires a commercial mindset and a solutions-oriented approach to achieve optimal outcomes for both clients and the firm.

You will develop a deep understanding of each client's business and industry landscape, proactively identifying challenges and leveraging specialist knowledge of the PFS platform to deliver tailored solutions. Close partnership with clients and internal stakeholders including Sales and Trading is essential to drive client satisfaction and support the strategic objectives of the PFS business.

Key responsibilities include acting as the primary contact for the PFS platform, driving commercial outcomes through collaboration with Sales and Trading, building comprehensive client understanding, responding creatively to product enhancement requests, monitoring client feedback, overseeing key lifecycle events and regulatory initiatives, and maintaining a strong control framework to manage operational risk.

Experience
Strong understanding of the Prime Financial Services product suite with expertise in financing or clearing products. Experience within Prime Brokerage or Clearing is a significant advantage. Proven track record of operational excellence and delivery with a strong client focus.

About you
Demonstrated commitment to exceptional client service with the ability to build enduring client relationships. Effective team player and strong individual contributor. Proactive self-starter who continuously seeks to expand knowledge and set ambitious objectives. Commercially astute with a business-owner mindset, able to collaborate and confidently present complex topics to stakeholders.

Qualifications
Strong analytical skills with the ability to interpret data and support decision-making. Ability to maintain robust internal governance and controls while executing with precision and urgency.