Location
Westminster, London

Hours
Hybrid working basis with an expectation of three days per week on the Parliamentary estate

Salary
£70,967 per annum

About the Role
Do you want to lead the contract management operation behind one of UK Parliament's essential services? As Head of Contract and Cost Management in the Parliamentary Maintenance Services Team, you will steer strategy, spending, and supplier performance at the heart of the Parliamentary Estate. You will oversee a £30m+ annual budget covering staffing, third-party maintenance, and capital projects. Your role will drive value for money through robust forecasting, investment planning, and long-term business modelling.

You will shape the culture of commercial excellence by setting policy, improving supplier performance, and ensuring compliance with financial and procurement standards. Working closely with procurement and finance colleagues, you will lead a team to deliver high-performing contracts and a resilient supply chain.

This pivotal role prepares Parliament's estate for future investment by balancing cost, quality, and service to support Members and colleagues across the estate.

In addition to salary, the role offers an attractive range of benefits including generous annual leave starting at 30 days (increasing to 35 after one full working year), enrolment in the Civil Service pension scheme with an average employer contribution of 27%, and flexible working options including enhanced parental leave, caring leave, and alternative working patterns.

Experience
- Senior-level experience in commercial or contract management within operational maintenance, ideally in complex or high-risk environments.
- Strong knowledge of maintenance delivery models, contract forms (NEC preferred), CAFM systems, and SFG20.
- Proven track record managing full contract lifecycles, from procurement to performance and dispute resolution.
- Experience developing strategies that drive value for money and customer-focused outcomes.
- Skilled in financial and performance analysis, with a proactive approach to identifying risks and opportunities.

About you
- Confident leader with commercial expertise and the ability to lead commercial improvements across culture, processes, training, and reporting.
- Excellent communicator able to build strong relationships across diverse stakeholder groups.
- Inclusive and collaborative leadership style, championing equality, diversity, and inclusion.

Qualifications
- Recognised qualification in contract or commercial management such as RICS or CIPS.
- Proven ability to deliver strategic value through expert contract oversight.