Location
Alexandra House, 10 Station Road, Wood Green, London, N22 7TR

Hours
36 hours per week

Salary
HC3 (£98,457 – £115,239)

About the Role
As Head of Revenues, Benefits and Tackling Inequality, you will lead the strategic and operational delivery of Council Tax, Business Rates, corporate debt collection, and welfare benefits—services that affect every resident and business in the borough. You will ensure efficiency and a high-quality experience for residents while championing the design and implementation of Haringey’s new Tackling Inequality model. This role requires collaborative working across council services, external partners, and the voluntary sector. A key responsibility is owning and driving the Council’s Ethical Debt Collection Strategy, developing innovative approaches to prevent and manage resident debt corporately, improve payment accessibility, and ensure timely access to welfare support and advice. You will set ambitious performance targets and lead cultural and operational transformation to deliver measurable improvements and savings. Advising elected Members and enacting policy priorities will be central to your remit. You will oversee the collection of over £340 million in income and the administration of £250 million in welfare benefits annually, leading a team of approximately 140 staff.

About the Team
You will join a leadership team passionate about delivering high-quality services for residents, reporting directly to the Delivery Director for Tackling Inequality. In this pivotal leadership role, you will manage approximately 140 staff members, with three direct reports. You will maintain strong working relationships with senior leaders across the council and key external stakeholders to ensure alignment, collaboration, and shared accountability for service outcomes.

About Haringey
Haringey is a vibrant and diverse borough, known as the “rebel borough” and the 2027 London Borough of Culture. It is a place full of creativity, personality, radicalism, and community spirit. The borough champions change-makers and everyday rebels, celebrating differences, battling discrimination, and promoting equality. Our staff embody values of Caring, Creative, Courageous, Collaborative, and Community-focused, driving ambition and continuous improvement for all residents.

Working for Haringey
Haringey Council is committed to creating an inclusive workplace culture where all employees feel valued and able to perform at their best. We welcome applications from all ethnicities and communities to reflect and serve our diverse population. Our benefits package includes 31 days leave plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme, and a range of discount schemes across leisure and culture.

Experience
You are a dynamic and visible leader with a strong track record of leading, motivating, and developing teams through periods of change and continuous improvement. You have experience delivering projects that generate income or achieve savings while managing demanding budgets.

About You
You bring strategic judgement, creativity, and a solutions-focused mindset to complex challenges. You are committed to service excellence and ambitious outcomes, placing residents at the heart of your work with empathy and a deep commitment to equality and inclusion. You are an effective communicator who builds strong relationships and influences stakeholders at all levels.

Qualifications
You hold an IRRV qualification and membership. You also possess excellent IT skills and a strong grasp of digital transformation.