Location
Operose Health, Lucas Avenue Practice

Hours
15 hours per week

Salary
Up to £30,000 depending on experience

About the Role
Help us deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we provide local primary care at scale, with a purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients and each other because we CARE.

Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious: Through determination and passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence: We strive to do the best we can and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include assisting with patient care and supporting other team members such as clinical staff and Nurse Lead. You will support the Practice with duties related to CQC outcomes and ensure compliance is maintained. You will work with patients with long term conditions such as Diabetes and must have experience in phlebotomy. Clinical procedures include new patient health checks, BMI, blood pressure, pulse and simple wound care. You will also complete administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

Experience
Experience in a Primary Care setting and phlebotomy is essential.

About you
Ability to work within processes and procedures while maintaining confidentiality and data security. Adaptable to changing priorities, personable, polite and patient with patients. Basic PC skills such as Word, Excel and email are required. Ability to use own judgement and be aware of professional boundaries.

Qualifications
Relevant qualifications and training in phlebotomy and primary care are expected to support the role.