Location
Commerce Road Community Centre, 52 Commerce Road, Wood Green, N22 8EP

Hours
36 hours per week

Salary
PO1 (£40,182 – £42,060)

About the Role
This is an exciting opportunity to join a dedicated and passionate team delivering outreach-based support across the borough. The role involves working with individuals with a wide range of needs, including those experiencing crisis, and requires flexibility to operate across different locations. You will be part of a fast-paced and evolving service that is focused on delivering responsive, person-centred support and advocacy to help individuals achieve greater safety and stability.

About the Team
Hearthstone Domestic Abuse Service is the in-house specialist team within Haringey’s Housing Demand Service. We provide advice, support and advocacy to residents of the borough who are experiencing, or have experienced, domestic abuse. At the heart of the team’s work are strong values of collaboration, respect and integrity, with a shared commitment to empowering survivors and promoting their safety and independence. The team works closely together and in partnership with internal services and external agencies to provide a holistic offer, ensuring individuals can access legal remedies, counselling, housing advice and practical safety measures to remain safe and supported.

About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits of a diverse workforce and welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days plus bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Experience
Strong experience in outreach support, preferably working with individuals affected by domestic abuse or multiple disadvantages.

About You
You bring a compassionate and empathetic approach to your work. You are confident managing and prioritising a varied caseload in a demanding environment while maintaining a trauma-informed approach that recognises the impact of domestic abuse. You have the ability to support individuals facing multiple disadvantages, helping them to build confidence, improve self-esteem and move towards sustaining safe and stable tenancies.