Location
London

Hours
Full Time - 40 hours per week

Salary
£15.00 per hour

About the Role
We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO. You will join a passionate and friendly team working in a fast-paced environment, taking pride in our food, brand, and most importantly, our people. Working with us offers great operational training and development, life assurance, personal development opportunities, a comprehensive wellbeing strategy including access to an Employee Assistance Programme, regular social events, a holiday purchase scheme, high street discount vouchers, and free meals.

Your typical shift pattern will be Monday to Friday, full-time days.

In this role, you will greet and look after guests to ensure they leave delighted, serve customers with a seamless and personalised experience, be knowledgeable about the menu and make recommendations, represent Compass Group UK&I positively, and comply with Food Handling, Hygiene, and Health & Safety standards. You will have the chance to progress with a company that invests in its people, celebrates individuality, and recognises employees who go beyond the plate.

Experience
Previous experience in hospitality or customer service is desirable but not essential. A passion for delivering outstanding service is key.

About you
You will have a genuine passion for delivering excellent customer service, greeting customers with a smile and serving with pride. You take initiative and make decisions that benefit our customers. You are an excellent team player with strong communication skills and have the ability to work well under pressure. A strong desire to succeed in your role is essential.

Qualifications
No formal qualifications are required for this position, but a positive attitude and willingness to learn are essential.