Waltham Forest
Housekeeper
GoodPeople
£27,000
Full-time
Description
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries
- Maintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
Requirements
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
- Previous experience of maintaining cleanliness within a customer occupied environment.
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Flexible approach to work and adaptable to thrive in a changing environment
- Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Expiry date: 31/08/2024
Housekeeper
Company
GoodPeople
Salary
£27,000
Job Type
Full-time
Location
Waltham Forest
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Climate Conscious
LGBTQIA+ Allies
Building Diverse Workforces
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GoodPeople
Social Enterprise
About us
Using the power of community to tackle societies biggest challenges.
We're on a mission to connect purposeful businesses and their opportunities to local people. We design and launch innovative social impact projects that combine technology with meaningful local partnerships - to unlock opportunities for diverse communities, and enable businesses to thrive.
We believe that ongoing co-design is at the heart of a truly effective and sustainable impact programme. We draw on lived experience and local insight and expertise to shape our programmes resulting in win/win/win outcomes for our partners across the public, private and social sector.
Want to join us on our mission to tackle societies biggest challenges?
Come along and join our scaling, purpose driven team that cares about the communities it serves, and allows you to be yourself, develop your skills and build a career in the tech for good space.
Metrics we Are Proud of
50%
of our workforce are women
1500
career development opportunities provided
700+
people supported into good work
Benefits
Flexible Working
We're open to different working patterns to suit your needs.
Paid Holiday
25 days paid holiday
Cycle to Work Scheme
We're part of the cycle-to-work scheme, so you can benefit from tax free bikes and cycling accessories.
Hybrid Working
We find a mixture of office and home works best for our employees, so encourage a hybrid working environment.
Training and Development
We give you the tools and opportunities you need to develop
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Climate Conscious
LGBTQIA+ Allies
Building Diverse Workforces
GoodPeople
Social Enterprise
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Climate Conscious
LGBTQIA+ Allies
Building Diverse Workforces