Location
London

Hours
Full Time (hours to be confirmed)

Salary
Competitive salary offered

About the Role
At Millennium Hotels UK, we value your skills, encourage growth by nurturing your personality, and reward your dedication. You will have the opportunity to learn from your colleagues and through our M Academy, where you can excel your career with apprenticeships and develop within our brands. We are seeking an experienced Housekeeping Office Coordinator to join our Housekeeping team. Key responsibilities include answering telephones and dispatching information to relevant persons; liaising with reception and floor supervisors to control return of suites and priorities; recording special projects on log sheets; managing Lost Property logs and stock; checking rotas daily to ensure adequate staff allocation; resolving all traces in Opera for housekeeping; assisting in preparation of rotas and timesheets; preparing weekly timesheets; covering floors and checking suites if requested; controlling keys and communication devices within the department; offering administrative support to housekeeping; ensuring storage areas and housekeeping office are kept tidy; and performing any other reasonable requests.

Benefits
Social events, wellbeing and team activities
Training and development opportunities
Pension salary sacrifice scheme
Career development and salary reviews
1 fully paid volunteer day per year (in addition to annual leave)
Complimentary meals prepared by our chefs
Length of service related holiday scheme
Discount on accommodation worldwide and 50% off food and beverage outlets
Life assurance
Recommend a Friend scheme

About Millennium Hotels & Resorts
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties are grouped into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands tailored to suit different types of guests. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.

Experience
Previous experience in a housekeeping or administrative role is preferred to effectively manage office coordination and communication tasks.

About you
Organised and proactive with excellent communication skills.
Ability to multitask and prioritise workload effectively.
Team player with a positive attitude and willingness to support the housekeeping department.
Reliable and able to maintain confidentiality.
Comfortable using Opera or similar property management systems is desirable.

Qualifications
No formal qualifications are required; however, relevant experience and a professional approach are essential.