Location
Laurence House, Catford, London, SE6 4RU (Hybrid working approach)

Hours
Full Time

Salary
£39,150 - £40,344 per annum (SO1)

About the Role
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! As a Housing Officer, you will provide a high quality, customer-focused and responsive Housing Management service to Lewisham Council residents. You will act as the residents' voice, completing home checks, investigating nuisance and other tenancy breaches, managing tenancy changes, and supporting vulnerable residents to sustain their tenancies. Building good working relationships with tenants and residents associations is key to this role.

What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family-friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks

Special Conditions
This role may include working out of hours and is subject to a DBS check.

Experience
Understanding of the issues faced by those living in social housing.

About you
You are an effective communicator and collaborator, passionate about delivering excellent service and able to tailor your service depending on customer needs. You show empathy and support for your most vulnerable residents.

Qualifications
No specific qualifications are required, but relevant experience in housing or social services is advantageous.