Location
Laurence House, Catford, London, SE6 4RU. Hybrid working available with a mix of office and home working.

Hours
Full Time

Salary
£49,155 - £51,228 per annum (P03). All appointments will be offered at the minimum spinal column point for the grade unless matching current salary with evidential proof.

About the Role
Join the Housing Services Directorate as an Accommodation Assessment & Lettings Team Leader managing a team of six officers responsible for providing suitable accommodation under S188 and S193 duties. You will lead the delivery of a high-quality, customer-focused service for applicants eligible for homelessness assistance, ensuring continuous improvement and efficiency. Your role includes overseeing the correct discharge of duty, enforcing offers of suitable accommodation, and ensuring all relevant tasks are completed accurately. This is an opportunity to shape strategies that positively impact clients in temporary accommodation within a vibrant and culturally diverse community.

Benefits
Generous holiday allowance
Local Government Pension scheme
Flexible working and family friendly policies
Season ticket and bicycle loans
Staff discounts including local subsidised gym memberships
Supportive staff networks

Experience
Proven experience managing a team responsible for accommodation offers under S188 and S193, Part 6 & 7 of the Housing Act 1996, Homelessness Act 2002, and Localism Act 2011. Strong knowledge of the processes involved in offering suitable accommodation and issuing discharge of duty decisions.

About you
Passionate about housing and supporting clients through their homeless journey. Excellent leadership and people skills with the ability to manage a diverse team effectively. Attention to detail and commitment to delivering a high-quality, customer-focused service. Ability to work collaboratively and support continuous service improvement.

Qualifications
Basic DBS check required. Relevant housing or management qualifications are desirable but not explicitly stated.