Location
Lynton House, Ilford, IG1, London Borough of Redbridge

Hours
Permanent – Full Time

Salary
£31,611 per annum

About the Role
The Housing Needs Service is undergoing a radical transformation to achieve successful outcomes for our residents. We are seeking people who excel in building positive and trusting relationships with the skills and expertise to deliver lasting housing solutions. You would be joining an ambitious new Housing Needs Service that embraces change and a positive learning culture for colleagues with a vision to secure sustainable housing solutions for all.

As a Housing Supply Assistant, you will work in a resident-centred service and play a major part in making residents’ lives better by preventing and relieving homelessness. The role requires some knowledge of Housing IT systems, allocations policies, the Housing Act 1996 and Homeless Reduction Act 2017, as well as the willingness and ability to learn and adapt within a dynamic environment.

Experience
Some knowledge of Housing IT systems, allocations policies, the Housing Act 1996 and Homeless Reduction Act 2017 is desirable. Experience working in housing or related services is beneficial but not essential.

About you
You are committed to delivering excellent customer service and building positive, trusting relationships with residents. You embrace change and have a positive learning attitude. You are motivated to contribute to sustainable housing solutions and work effectively within a team environment.

Qualifications
No specific qualifications are required; however, relevant housing or social care qualifications would be an advantage. A willingness to learn and develop professionally is essential.