Location
Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form part of this role.

Hours
37.5 hours per week Monday to Friday on a rota between 08:00-16:00, 09:00-17:00, 10:00-18:00. You may be required to work outside these hours as per service and participant requirements.

Salary
£28,800 per annum

About the Role
We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!

Key Responsibilities Include:
- Support residents who may be facing challenges with their housing and long-term living
- Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to build skills and confidence to move towards independent living
- Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and others as relevant
- Lone working is part of the role, but you’ll always have a supportive team around
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration
- Complete safeguarding and other referrals where required
- Keep support plans updated on our online portals as appropriate

Experience
Previous professional or lived experience supporting people who have experienced homelessness and other complex needs.

About you
- Passionate about helping people reduce their risk of homelessness
- Understand the varied needs of participants including mental health, substance use, lack of confidence, and social exclusion
- Self-motivated and proactive in managing your own time during busy or quiet periods to ensure productivity
- Able to work collaboratively as part of a team and align with our SIG values
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Show empathy and compassion for the different challenges people face and come up with creative solutions to support them
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Willingness to show flexibility in working patterns, responding to the needs of the service and residents
- Understanding of the different needs of people with multiple and complex needs and awareness of social marginalisation
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Qualifications
Not explicitly stated; however, alignment with values and relevant experience are essential.