Location
London

Hours
Full Time

Salary
Negotiable

About the Role
As part of the UK HR team, you will provide high-quality operational HR support across the business, working closely with line managers and employees to offer clear, trusted advice, manage day-to-day people matters and support consistent application of policy. You will coordinate People Playbook activities and maintain accurate HR data, ensuring transactional tasks are completed efficiently, accurately and on time. Using good judgement and effective communication, you will build line manager capability and embed practical, inclusive ways of working that enhance engagement and wellbeing. Working collaboratively with the HR Business Partners and wider HR workstreams, you will play a key role in delivering a reliable, consistent and positive employee experience.

Key responsibilities include providing HR advice to managers to ensure people matters are handled consistently, compliantly and in line with policy; coordinating and delivering People Playbook activities with accurate documentation and timely communication; managing a range of employee relations cases and escalating complex matters as required; supporting case work for medical declarations, sickness absence, occupational health referrals and PHI applications; maintaining accurate HR data and documentation to support high-volume transactional activity; identifying emerging people issues and supporting managers to resolve them; supporting capability building for managers through practical guidance and coaching; preparing Peakon engagement reporting and tracking follow-up actions; promoting inclusion, engagement and wellbeing through inclusive activities and communications; contributing to HR projects and continuous improvement; preparing clear, accurate HR reports and insights; and supporting effective communication by shaping and sharing people updates for team meetings, manager briefings and divisional communications.

Experience
Proven experience working in a fast-paced HR environment, providing operational HR support and managing employee relations cases. Experience in delivering HR advice and supporting managers to handle people matters consistently and compliantly. Familiarity with HR data management and transactional HR activities.

About you
Resilient and adaptable with the ability to work effectively in a small, fast-paced team. Highly organised with excellent attention to detail and the ability to multi-task. Strong problem-solving skills and a commitment to continuous improvement. Positive attitude with the ability to influence and build relationships across all levels of the business. Excellent interpersonal skills, balancing compassion with the ability to make difficult decisions when necessary. A commitment to promoting inclusion, engagement and wellbeing in the workplace. Eagerness to develop commercial awareness, data and analytics skills, and stay current with employment law and industry best practice.

Qualifications
Relevant HR qualifications or equivalent experience preferred. Demonstrable knowledge of employment law and HR best practices is advantageous. Commitment to ongoing professional development and learning.