Location
Head Office, London, N17, office based with occasional hybrid working considered.

Hours
Part-Time, 21 hours per week. Exact working pattern to be agreed with the HR Manager.

Salary
£31,212 per annum pro rata for part time (£17,249 per annum).

About the Role
We are seeking an enthusiastic and organised individual to join our small, friendly, and fast-paced HR team. This part-time role offers flexibility and is ideal for someone balancing other commitments, returning to work, changing career into HR, or a recent graduate looking to gain valuable workplace experience. Working closely with experienced HR professionals, you will be involved in a wide range of HR activities, providing day-to-day support to managers and employees. You will develop your HR knowledge, build practical skills, and gain exposure to recruitment, HR systems, employee records, reporting, and people processes, while helping us deliver a professional, responsive, and customer-focused HR service. This is an excellent opportunity to gain hands-on HR experience in a supportive environment, develop your career, and make a real contribution to a values-led organisation.

About Outward
In 2025, Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London. We are dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them. Our services range from supported living to activity centres and community outreach, continually evolving to meet the unique needs and aspirations of those we serve. Outward is an accredited Living Wage Employer, committed to paying the Real Living Wage to frontline Support Workers and other eligible staff, ensuring fair pay that reflects the true cost of living.

Experience
- Previous experience in an administrative, customer service, HR, or office-based role is essential.
- Experience within an HR administration or HR coordination role is desirable.
- Experience using HR systems and producing reports is desirable.
- Experience supporting recruitment, payroll, or learning and development activities is desirable.
- Experience working in a diverse organisation or community setting is desirable.
- Experience supporting employee engagement initiatives and projects is desirable.

About You
- Right to work in the UK (please note Outward does not offer sponsorship).
- Ability to commute regularly to the Outward office (N17) in line with the agreed 21-hour working pattern.
- Willingness to travel between sites in North-East London and work flexible hours.
- Strong organisational and planning skills with the ability to prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills.
- High level of accuracy and attention to detail.
- Ability to handle confidential information with professionalism and discretion.
- Proactive, positive, and solution-focused approach.
- Commitment to equality, diversity, and inclusion.

Qualifications
- Education to at least A-Level standard or equivalent.
- CIPD Level 3 qualified, working towards qualification, or equivalent by experience.
- CIPD Level 3 qualification completed is desirable.
- Knowledge of safeguarding and/or care sector compliance requirements is desirable.