Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
Are you ready to make a meaningful impact in a dynamic, global environment? As an ICB Data Control Manager at JPMorganChase, you will help shape the future of data, privacy, Artificial Intelligence / Machine Learning (AI/ML) governance, analytics management, and operational risk. You will join a collaborative, agile team where your expertise is valued, your voice is heard, and your career can thrive. We offer opportunities for growth, exposure to innovative technologies, and the chance to influence firmwide initiatives that matter.

Supporting the Chief Data & Analytics Office, you will oversee and enhance the control environment for our International Consumer Business. You will partner with diverse teams to identify, assess, and manage operational risks, ensuring robust governance and compliance. Your role includes implementing firmwide programs, driving strategic transformation, and supporting regulatory engagements. You will help deliver safe, innovative solutions for our clients and communities while being empowered to lead, collaborate, and grow in a future-focused environment.

Key responsibilities include:
- Overseeing the ICB control environment to ensure effective risk identification, assessment, and governance
- Leading the development and management of processes for control issue identification, remediation, and completion
- Collaborating with the Chief Data & Analytics Office to monitor operational risk and control effectiveness
- Driving strategic transformation of data and analytics control practices
- Managing projects responding to firmwide, regulatory, and industry changes
- Leading and coordinating global regulatory and audit engagements, including exams and remediation
- Ensuring compliance with operational risk standards, policies, and regulations
- Providing operational risk guidance for new business, products, and initiatives
- Identifying and implementing strategic solutions to enhance efficiency and resilience
- Communicating effectively with senior leaders, regulatory bodies, and cross-functional partners
- Fostering a culture of control, escalation, and continuous improvement

Experience
- Strong audit, internal control, or operational risk experience
- Expertise in data risk management, data privacy, analytics, and IT
- Subject-matter expertise in AI and model risk governance, including Large Language Model (LLM) and Generative AI risk considerations
- Financial services experience, ideally within retail or consumer banking or corporate and investment banking, with team management
- Proven ability to identify problems and deliver strategic and tactical solutions
- Experience conducting risk and control self-assessments and managing operational risk issues
- Exceptional critical thinking, project management, and analytical skills
- Ability to address conflicts directly and escalate issues appropriately
- Excellent verbal, written, and technical communication skills, including strong presentation abilities
- Ability to perform under pressure and manage competing priorities with tight deadlines

Preferred Qualifications
- Experience in IT auditing, programming controls, or data management and governance
- Comfortable working in a digital-first environment with agile methodologies and tools such as JIRA and Confluence
- Management-level experience at a large financial institution, regulator, consulting firm, or retail bank
- Experience setting up a new retail or digital bank is a plus

About You
You are a strategic thinker with a passion for operational risk and data governance. You thrive in a fast-paced, global environment and are comfortable leading cross-functional teams. You communicate clearly and confidently with senior stakeholders and regulatory bodies. You are proactive in identifying risks and driving continuous improvement. Your collaborative approach and commitment to excellence make you a valued partner in delivering innovative, compliant solutions.