Location
London

Hours
Full Time

Salary
Competitive salary package

About the Role
Join Man Group's Identity and Access Management (IAM) team as an Apprentice. IAM is part of the Information Security function, ensuring the right people have the right access to the right systems at the right time. This entry-level role is ideal for individuals curious about technology, security, and how a global financial services business operates behind the scenes. Reporting to the IAM team, you will learn on the job while studying the Level 3 Business Administrator apprenticeship. The 15-month programme (12 months training plus a 3-month end-point assessment) covers business administration skills to support your role and future career. No prior technical knowledge is required as full training and support will be provided.

Responsibilities
- Support User Access Requests by processing day-to-day system access requests, following team processes to ensure accuracy and timeliness.
- Assist with Joiner, Mover and Leaver activities by setting up access for new starters, updating access for role changes, and removing access for leavers.
- Support Access Reviews by helping run regular reviews where managers verify staff access needs, including preparing materials, chasing responses and tracking outcomes.
- Respond to Queries by managing the team inbox, ticket queue and Slack channel, answering straightforward questions and escalating complex issues.
- Support Audits and Documentation by gathering information for auditors and contributing to maintaining team documentation and guides.
- Collaborate on projects alongside experienced IAM analysts, gaining exposure to identity and access management operations within financial services.

About the Apprenticeship
This 15-month fixed-term apprenticeship is part of Man Group's School Leaver Programme, with potential to transition into a full-time role upon successful completion. You will study the Level 3 Business Administrator qualification with full support from the training provider and senior colleagues who will provide guidance and mentoring throughout. No prior IAM experience or specific tool knowledge is expected.

Inclusion, Work-Life Balance and Benefits
Man Group champions equality of opportunity and fosters an inclusive culture. You will have opportunities for professional development, flexible working arrangements, and to contribute to charitable and global initiatives. Benefits include competitive holiday entitlement, pension/401k, life and disability coverage, group sick pay, enhanced parental and long-service leave, and additional location-specific perks such as private medical coverage, gym discounts, and pet insurance. You will also receive two paid 'Mankind' days annually for community volunteering.

Experience
No prior technical experience is required. Enthusiasm for technology, security or financial services is essential.

About you
- Strong interest in starting a career in technology, security or financial services.
- Good written and verbal communication skills.
- Well-organised, detail-oriented and able to manage multiple tasks simultaneously.
- Problem-solving mindset with a willingness to ask questions.
- Comfortable using everyday office tools such as Microsoft Office and Outlook, and eager to learn new systems.
- Reliable, discreet and trustworthy with the ability to handle confidential information appropriately.
- Positive, collaborative team player.
- Familiarity with technology or cybersecurity concepts is a plus but not required.

Qualifications
- Must have the right to work in the UK.
- Must have lived in the UK or EEA continuously for the past 3 years.
- Must not have previously studied the course content or be undertaking any other qualification during the apprenticeship.
- Must be able to apply learning to the role.
- Entry-level position suitable for school leavers or those early in their career.
- Apprenticeship qualification: Level 3 Business Administrator.