Location
Kings Hall Mews, London, Stratford or Manchester, Trafford (Hybrid working with 20% - 40% of contractual hours from reporting office)

Hours
Full Time - 35 hours per week

Salary
Starting at £47,135 per annum (London weighted salary) or £41,168 per annum (Regional salary), dependant on experience

About the Role
Join the Business Intelligence & Analytics Team at London and Quadrant Housing Trust (L&Q) and play a key role in harnessing the power of data to drive better decision-making and enhance tenant experiences. As an Information Analyst, you will work collaboratively with business units to unlock the potential of information, support strategic goals, and embed data-driven practices across the organisation. This fixed-term contract (until 30/11/2026) is maternity cover and reports directly to the Information and Analytics Manager.

Your responsibilities will include partnering with stakeholders to define KPIs and target settings for 2026/27, delivering actionable insights proactively and responsively, designing and building standardised reports and dashboards using Power BI with a focus on clear storytelling and visualisation, empowering business users to self-serve and lead information huddles, and collaborating with data modellers, quality analysts, and technical teams to ensure data accuracy and reliability.

Benefits include an excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme, and more. Early applications are encouraged as the advertisement may close early.

Experience
- Demonstrated experience in business analysis and data storytelling, particularly within the housing association sector
- Strong technical skills in Power BI and DAX
- Proven ability to collaborate with stakeholders to define and implement clear, measurable KPIs aligned with strategic goals
- Hands-on experience in change management focused on embedding data-driven decision-making
- Strong analytical capabilities including application of statistical and mathematical models to support business insights

About you
- Passionate about delivering outstanding customer service and promoting best practices in data and analytics
- Exceptional communication and influencing skills with the ability to engage and inspire stakeholders at all levels
- Proactive and solutions-focused approach to data quality ensuring integrity and trustworthiness of business information
- Inquisitive mindset with a drive to foster a data-literate culture

Qualifications
- Relevant qualifications or equivalent experience in data analysis, business intelligence or related fields are desirable but not explicitly stated