Location
Woolwich Rd, London

Hours
Full Time - Permanent - Hybrid (2 Office Days per week)

Salary
£30,000 per annum

About the Role
This is a great opportunity to join the Finance team at Wandle Housing Association as an Insurance Support Officer. You will provide administrative and operational support to the Insurance & Risk Management function. This role is ideal for an early-career professional or graduate seeking hands-on experience in insurance operations. It offers on-the-job training, mentoring, and exposure to core insurance processes.

Key responsibilities include:
- Logging and tracking insurance claims, including maintaining the claims register and supporting monthly reporting.
- Managing the insurance mailbox and correspondence, ensuring timely responses and proper filing while liaising with internal teams and external stakeholders.
- Supporting documentation for claims and assisting with policy renewals by gathering evidence, interpreting policy schedules, and contributing to renewals.
- Updating data systems, tracking claims trends, and providing support with various insurance projects.

Experience
Early-career professional or recent graduate. Experience in a corporate, finance, or insurance environment (including support or internship roles) is highly regarded.

About you
Demonstrated interest in insurance, risk, or property through academic projects, internships, or work experience. Strong analytical and organisational skills with the ability to manage multiple tasks and maintain accurate records. Excellent written and verbal communication skills, confident engaging with internal teams and external stakeholders. Proficient in Microsoft Office, especially Excel, comfortable working with data, spreadsheets, and dashboards. Motivated, eager to learn with a proactive mindset and willingness to take initiative.

Qualifications
No specific qualifications required; however, a relevant degree or equivalent is advantageous. Proof of Right to Work in the United Kingdom is essential as Wandle cannot sponsor visas.