Location
London

Hours
Full Time

About the Role
Join LoopMe's global Marketplace team in London, working at the intersection of technical delivery and commercial performance. You will own publisher integrations end to end, from onboarding through to live deployment, ensuring Business Development and Account Management teams have the tooling, insights, and technical support needed to operate effectively. Reporting to the Support Manager, Americas, you will manage assigned publisher portfolios and lead integration processes across SDK, oRTB, VAST, and web tag implementations. Your role includes leading technical communication with key client accounts, troubleshooting integration challenges by liaising with third-party providers, and partnering with Product, Supply, and Data Science teams to identify friction points and drive continuous improvement. You will also use SQL and data tools to surface insights supporting commercial team performance and inform technical decisions, while maintaining strong client relationships and clear communication throughout the integration lifecycle.

What we can offer
Bonus scheme
Hybrid working with 3 days per week in our Farringdon office
25 days annual leave plus Bank Holidays
1 month work-from-anywhere
Annual Wellness Day
Health Shield cash-back health plan covering dental, optical, physio, and wellbeing
Access to Thrive mental health support app
Cycle to work scheme
Pension
LoopMe Gives Back Day
Learning and development support including internal mobility and bi-annual promotion cycles

Experience
Experience in technical support and integrations within an AdTech company is essential. Working knowledge of web technologies and at least one programming language such as JavaScript, Python, PHP, or mobile equivalents is required. Confidence querying and analysing data using MySQL, MS-SQL, or equivalent tools to diagnose and resolve integration issues is necessary. A solid understanding of programmatic advertising, including campaign trafficking and pixel implementation, is important.

About you
You are confident managing technical communication and troubleshooting integration challenges. You have strong relationship management skills and can maintain clear communication with clients. You are proactive in identifying friction points and driving continuous improvement. Experience managing publisher-facing relationships or portfolios, familiarity with supply-side or marketplace dynamics in programmatic, and hands-on experience with SDK and app integration support including oRTB, VAST, and web tag workflows are desirable.

Qualifications
No formal qualifications are specified; however, relevant technical experience and skills as outlined above are essential.