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City of Westminster

Internal Communications Officer

Department for Education
Office & Professional
Office & Professional
£45,979/Year
Full-time
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Description

Location
City of Westminster

Hours
Minimum 30 hours per week over a 4 day period. Part time or compressed working patterns are welcomed.

Salary
£45,979 per annum

About the Role
We are seeking a skilled, confident and motivated Communications professional to join our Internal Communications team at the Department for Education. This creative, delivery-focused role is central to connecting colleagues to DfE's purpose as the department for opportunity – building pride, fostering employee advocacy, and helping every member of staff tell the story of the difference we make for children, families and learners. You will be a proactive individual with strong written, oral and digital skills, alongside excellent organisational and interpersonal abilities.

As part of the wider Communications Directorate, you will work within a dynamic, diverse and energetic team committed to delivering outstanding and engaging content. Collaboration with colleagues across media, social, digital and strategic teams will be key to delivering coherent, joined-up messages.

You will also work closely with colleagues across the wider organisation to coordinate and deliver internal communications informed by analysis, insight and understanding to reach all audiences including across government, supporting DfE’s strategic objectives.

As a member of Government Communications, you will engage with colleagues at all levels across government to ensure internal communications effectively tell the story of our delivery. You will help connect colleagues to DfE's purpose, breaking the link between background and success.

If you are looking for a new challenge and want to be part of a creative, innovative, supportive and friendly team, we want to hear from you.

Key Responsibilities
- Deliver creative and engaging multi-media content including video, podcast, design, animation and photography in support of departmental priorities.
- Write excellent content, including in the voices of senior leaders.
- Provide advice on appropriate channels to reach and target internal audiences, informed by insights.
- Support the development of engaging internal communication plans and campaigns that inform and engage staff with corporate ambitions and key priorities.
- Support the Permanent Secretary with her fortnightly live all-staff broadcast.
- Lead production of the bi-weekly Senior Civil Servant e-bulletin and weekly all-staff newsletter, ensuring alignment with vision and values.
- Evaluate all internal communications activity rigorously, capturing key data in monthly dashboards and using insights to improve content and channels.
- Lead focus groups and utilise tools such as Google Analytics and other evaluation platforms.
- Support coordination and delivery of termly All Staff Meetings with Ministerial team and Permanent Secretary, and the annual DfE staff awards.
- Create and deliver compelling content that encourages colleagues to be active advocates for DfE’s work, with occasional wider audience reach.

Requirements

Experience
- Proven experience delivering creative multi-media content including video, audio and design using software such as Adobe, Photoshop, video editing or desktop publishing.
- Excellent editorial skills with experience writing engaging content consistent with organisational priorities and values.
- Strong planning and organisational skills, with ability to deliver communication products to tight deadlines.
- Ability to identify communication opportunities and risks, recommend solutions and deliver on them.
- Experience building good working relationships beyond own team.
- Proven use of insight and evaluation to drive effective communications plans, including designing and maintaining performance dashboards and making data-led recommendations.
- Experience designing and delivering two-way communication and engagement approaches such as focus groups, staff surveys or pulse polls to gather employee insight and inform planning.

About You
You are a proactive, confident communicator with excellent organisational skills and a collaborative approach. You are motivated by delivering high-quality, engaging communications that connect people to purpose and inspire advocacy. You thrive in a dynamic environment and are comfortable working across multiple teams and stakeholders.

Qualifications
A relevant qualification in communications, marketing or journalism is desirable but not essential.

Expiry date: 17/09/2026
Internal Communications Officer
Company:
Department for Education
Salary:
£45,979/Year
Job Type:
Full-time
Location:
City of Westminster