Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Intune Subject Matter Expert (SME) will be responsible for the configuration, administration, optimisation, and support of Microsoft Intune and associated modern endpoint management services. This role focuses on managing Windows devices, application deployment, compliance policies, endpoint security, Windows Autopilot, operating system upgrades, and automation within the Microsoft 365 device management environment.

Key responsibilities include configuring and managing Microsoft Intune for device enrolment, application deployment, compliance policies, and endpoint configuration; developing and maintaining Intune configuration profiles, security baselines, compliance settings, and device policies to ensure a secure and productive Windows device environment; deploying and managing applications and operating system upgrades; supporting Windows Autopilot for modern device provisioning; implementing and monitoring endpoint security controls including conditional access integration; collaborating with security, infrastructure, and workplace technology teams to enhance endpoint protection and respond to security incidents; troubleshooting complex technical issues; developing PowerShell scripts and automation solutions; and maintaining documentation covering Intune configurations, support processes, standards, and best practices.

CDW values a collaborative culture where coworkers support each other and customers, embracing innovation and continuous learning, including the responsible integration of AI technologies to enhance creativity and decision-making.

Experience
- Strong knowledge of Microsoft Intune device management, application management, compliance, and configuration policies
- Experience with Windows Autopilot, modern device provisioning, and Windows operating system upgrade deployment
- Good understanding of Microsoft Entra ID, cloud identity management, RBAC, licensing, and endpoint compliance
- Practical PowerShell scripting skills for automation, reporting, and endpoint administration
- Experience implementing MDM, MAM, and MCM policies within an enterprise environment
- Understanding of endpoint security principles, conditional access, and integration with wider Microsoft 365 security capabilities
- Ability to troubleshoot complex device enrolment, application deployment, and policy issues
- Strong documentation skills with the ability to define repeatable standards and operational guidance

About you
Curious and adaptive with a learner’s mindset, willing to engage with evolving technology and tools. You embrace collaboration, support your coworkers, and are ready to explore and grow with AI as a partner in your work. You value transparency, respect, and equity in the workplace and are committed to delivering impactful technology solutions.

Qualifications
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102 or equivalent)
- Microsoft Azure Administrator Associate (AZ-104 or equivalent)
- Legacy Microsoft Modern Desktop Administrator certification (MD-101) where applicable