Location
London Borough of Tower Hamlets

Hours
Full Time - 40 hours per week with hybrid working policy requiring an average of 40% office attendance

Salary
£64,931 per annum

About the Role
As an Investigations Manager – Core Business, you will be part of a dynamic investigations team working locally and nationally within the Investigation, Oversight and Casework directorate. You will set investigation direction, understand capacity and make decisions on cases. Alongside other Investigations Managers, you will provide strategic leadership to teams of investigators, ensuring delivery of high-quality, robust, and independent investigations while demonstrating the organisation's values.

You will have line management responsibility for a team of Investigations Team Leaders – Core Business and be accountable for the quality, timeliness, and efficiency of investigations.

Main responsibilities include providing strategic direction and operational leadership, ensuring consistent delivery against policy and performance targets, participating in the IOPC Transformation programme, managing and developing investigation teams, minimising organisational risk, leading decision making on cases, and promoting a culture of inclusion and cultural competence.

The role involves regular exposure to distressing and potentially traumatic material. The organisation offers a range of wellbeing provisions including Trauma Risk Management (TRiM), peer support, a dedicated Wellbeing Advisor, and confidential counselling. Staff are encouraged to engage proactively with these supports.

The organisation welcomes applications in Welsh and is committed to flexible working, inclusion, and diversity.

Experience
- Proven experience leading and managing teams in complex, high-profile investigations, ideally within regulatory, oversight, or public sector contexts
- Strong track record providing strategic direction to ensure delivery of high-quality, independent, and robust investigations
- Experience driving teams to deliver high performance and continuous improvement
- Proven experience investigating or leading investigations
- Ability to oversee and direct teams including workforce planning, resource allocation, and managing investigation priorities
- Experience in financial management including budgeting and cost control
- Knowledge of investigations methodology and principles applied to complex and challenging cases
- Experience working as part of a senior management team to develop and implement strategic vision
- Experience managing disclosure in complex investigations
- Experience leading teams through significant change and motivating staff to embrace new ways of working

Desirable Experience
- Experience working in a matrix management structure
- Valid driving license for England and Wales

Skills and Abilities
- Excellent intellectual ability with strong analytical skills to interpret complex legislation and apply it appropriately
- Ability to manage, motivate, and develop people effectively
- Ability to work efficiently in a challenging environment with competing priorities
- High credibility and ability to justify decisions, including in legal settings
- Good judgement and highly developed decision-making skills
- Excellent analytical and report writing skills with ability to produce clear, evidence-based decisions
- Highly developed oral, written, and presentation skills
- Strong influencing and negotiation skills with ability to persuade through personal credibility
- Strong interpersonal skills to maintain good relationships with senior officials
- Experience supporting staff working under significant scrutiny and potentially emotive material
- Analytical thinker able to assess complex cases and develop effective solutions
- Proven mentoring, coaching, and team development skills fostering continuous improvement

Desirable Skills
- Understanding of policing in the UK

Qualifications
- Basic DBS clearance is required

About You
You are an experienced leader with a commitment to inclusion and diversity, able to lead by example and embed cultural competence across your teams. You are resilient, adaptable, and motivated to deliver high standards in a complex and sensitive environment. You embrace continuous learning and development and support your teams to do the same.

The organisation is committed to equal opportunities and encourages applications from under-represented groups. Reasonable adjustments are available to support candidates throughout the recruitment process.