Location
London

Hours
Full Time, Permanent

Salary
£34,567.00 - £37,464.00 including London Weighting Allowance

About the Role
The JCP Coordinator will play a vital role in the development and enhancement of our Jobcentre Plus (JCP) provisions. This position will focus on establishing our service as a benchmark for best practices, ensuring the college is well-positioned for future contracts and programs that support sustainable employment for individuals who are long-term unemployed. The successful candidate will establish and maintain positive, proactive relationships with JCP centre managers and work coaches to ensure that our services consistently meet agreed-upon targets. Ensuring the provision aligns with the needs of stakeholders and meets performance targets. Therefore, prior experience working with clients on Universal Credit, as well as delivering effective advice and guidance (IAG), is essential. Additionally, excellent customer service, interpersonal skills, and IT proficiency are required for this role.

Experience
Prior experience working with clients on Universal Credit is essential.

About you
Excellent customer service, interpersonal skills, and IT proficiency are required.

Qualifications
Experience in delivering effective advice and guidance (IAG) is essential.