Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. With nearly 2,500 experts worldwide, we work with transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever, and Metro.

We are seeking a talented Key Account Manager who is passionate about Retail Media and working with the UK’s largest retailer. You will be a strategic and enthusiastic solution-driver with a deep understanding of all Tesco Media & Insights channels and advertising solutions. Central to this role is leading the planning, delivery, and reporting of client media and measurement campaigns.

You will support key client relationships by providing consultative product and solution recommendations through technical and analytical expertise. Partnering with sales Client Partners, you will build relationships and drive long-term revenue growth.

Key accountabilities include:
- Supporting the achievement of quarterly and yearly revenue goals and growth strategies for key FMCG partners
- Guiding media and channel strategy and planning for advertiser partners, working with clients and their agencies
- Leveraging data and insights to deliver innovative retail media activations across the Tesco Media & Insights platform
- Driving deeper partnership engagement across key stakeholders including Shopper, Brand, Digital, Media, Commerce, and Loyalty teams
- Collaborating internally with Sales Client Partners, Media Enablement, and Data Analysts to deliver against KPIs and business outcomes
- Navigating complex cross-channel projects with multiple internal and external stakeholders
- Recommending and overseeing client measurement strategies, analysing and presenting results
- Identifying and communicating performance trends and insights to guide upsell and optimisation recommendations
- Acting as a product expert across Tesco Media & Insights ad ecosystem to drive client adoption of media channels
- Confidently challenging client strategy to maximise the impact of Tesco Media and Insights in delivering meaningful business outcomes

Experience
Minimum 2 years’ experience in the advertising industry, ideally in media sales, retail media, or media agency roles. Proven track record in client servicing, consultative sales, and analytical skills.

About you
Passionate about Retail Media and the Tesco Media & Insights platform products and services. Extensive knowledge of brand, performance, and digital marketing ecosystems and performance metrics. Skilled in Excel and PowerPoint, with experience managing complex data sets and insights. Results-driven, self-motivated, and highly goal-oriented to exceed targets. Confident communicator and presenter, comfortable working in fast-paced environments. Consultative style with the ability to understand clients’ business needs and position solutions in a timely and personalised manner. Adaptable to change and able to work effectively in a fast-moving company. Strong team player with the ability to collaborate across internal departments and teams.

Qualifications
Bachelor’s degree or equivalent in any subject. Fluent English.