Location
London

Hours
Full Time

Salary
Competitive salary package

About the Role
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. With nearly 2,500 experts worldwide, we work with transformative brands such as Tesco, Coca-Cola, Nestlé, Unilever, and Metro.

We are looking for a talented Key Account Manager who is passionate about Retail Media and working with the UK’s largest retailer. You will be a strategic and enthusiastic solution-driver with a deep understanding of all Tesco Media & Insights channels and ad solutions. Central to this role is leading the planning, delivery, and reporting of client media and measurement campaigns.

You will support key client relationships by providing consultative product and solution recommendations through your technical and analytical expertise. Partnering with sales Client Partners, you will build relationships and drive long-term revenue growth. This role requires strong client servicing skills, underpinned by consultative sales and analytical capabilities.

Key Accountabilities
- Support the achievement of quarterly and yearly revenue goals and growth strategy for key FMCG partners
- Guide media and channel strategy and planning for advertiser partners, working with clients and their agency partners
- Leverage data and insights to deliver innovative, best-in-class retail media activations across the Tesco Media & Insights platform
- Drive deeper partnership engagement through scaled coverage across key stakeholders including Shopper, Brand, Digital, Media, Commerce, and Loyalty teams
- Partner internally with Sales Client Partners, Media Enablement, and Data Analysts to deliver against KPIs and drive business outcomes
- Navigate complex cross-channel projects with multiple internal and external stakeholders
- Recommend and oversee client measurement strategy, analysing and presenting results
- Identify and communicate performance trends and insights to guide upsell and optimisation recommendations
- Act as a product expert across Tesco Media & Insights ad ecosystem, driving client adoption of media channels
- Confidently challenge client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes

Experience
Minimum 2 years’ experience in the advertising industry, preferably in media sales, retail media, or media agency roles. Proven track record in client servicing, consultative sales, and analytical skills.

About you
- Passionate about Retail Media and Tesco Media & Insights platform products and services
- Extensive knowledge of brand, performance, and digital marketing ecosystems and performance metrics
- Skilled in Excel and PowerPoint, with experience managing complex data sets and insights
- Results-driven, self-motivated, and highly goal-oriented to exceed targets
- Confident communicator and presenter, comfortable in fast-paced environments
- Consultative style with the ability to understand clients’ business needs and position solutions effectively
- Adaptable to change and able to work in a fast-moving company
- Strong team player with the ability to collaborate across internal departments and teams

Qualifications
Bachelor’s degree or equivalent in any subject
Fluent English