Location
Denmark Hill, London

Hours
Full Time (hours not specified)

Salary
£38,488 per annum

About the Role
The Legal Services Officer will manage litigation claims against King's College Hospital NHS Foundation Trust, including clinical negligence and employer/public liability cases, ensuring compliance with pre-action protocols, Civil Procedure Rules, and NHS Resolution reporting requirements. This role involves responding to requests from appointed panel solicitors who handle day-to-day management of active claims. Responsibilities include investigating claims for loss or damage to property, liaising with claimants' solicitors, ensuring appropriate authorisation for release of patient information, reviewing medical records, preparing chronologies or synopses, and meeting disclosure deadlines. The officer will participate in case conferences and collaborate with other departments such as Health and Safety and Estates to gather relevant information. Complex claims will be escalated to the Head of Legal / General Counsel (Healthcare) as per the Claims Delegation Protocol.

Additionally, the role supports the Head of Legal / General Counsel (Healthcare) in managing Coroners Inquest cases by performing preliminary and administrative tasks. This includes acting as the primary liaison with Coroners Offices, managing urgent information requests, maintaining case management systems and electronic files, retrieving medical records, identifying and liaising with witnesses, and ensuring compliance with Coroners Office deadlines. The officer will analyze complex clinical and factual scenarios, escalate contentious issues, coordinate Pre-Inquest Meetings and court hearings, attend Inquest hearings to support witnesses, and ensure conclusions and learning points are promptly communicated and archived appropriately.

Experience
Experience in claims handling, legal administration, or a related field is desirable. Familiarity with clinical negligence, employer/public liability claims, and Coroners Inquest procedures is advantageous.

About you
You will be highly organised, able to manage multiple priorities and urgent requests with sound judgement. Strong communication skills are essential for liaising with solicitors, Coroners Officers, Trust staff, and external parties. You should be able to analyse complex clinical and factual information sensitively and escalate issues appropriately. A professional and collaborative approach is required to maintain effective working relationships across departments.

Qualifications
No specific qualifications are stated; however, legal or healthcare-related qualifications or training would be beneficial. A commitment to continuous professional development and understanding of relevant legal frameworks and NHS policies is expected.