Location
Hybrid: Head Office every 2 weeks (Gateway Central, London)
Hours
Full Time
Salary
Competitive salary - details available upon application
About the Role
Are you a visionary educator with a passion for world-class artistry? As our Makeup & Skincare Education Executive, you will be the heartbeat of the brand for Urban Decay (UD) and IT Cosmetics (ITC). You are not just a trainer; you are a brand custodian, an artistry expert, and a strategic partner who empowers our Retail teams to deliver "gold-standard" consumer experiences. You will be the face of our Brand DNA, bridging the gap between global strategy and local excellence.
Key Responsibilities
Strategic Brand Education: Empower the frontline by delivering high-energy Omni Education training for diverse Beauty Advisor (BA) communities including Luxe, Mono-Brand, and Retailers.
Content Innovation: Create and localise cutting-edge training modules that bring the unique stories of UD and ITC to life.
Field Coaching: Conduct store visits to elevate BA skills and ensure an exceptional consumer experience.
Advocacy: Film and create content for multiple channels including TikTok.
Retail, Services & Artistry
Artistry Leadership: Collaborate closely with Pro Makeup Artists (MUAs) to maintain the highest level of technical skill across the brands.
Stakeholder Synergy: Work with Area Managers and Retail Field teams to identify and address education needs in real-time.
Operations & Impact
Retailer Conferences: Represent the brand at major retailer conferences, presenting launches and trends with charisma and expertise.
Performance Tracking: Evaluate training effectiveness and report on impact to sales, NPS, and service KPIs.
Experience
Proven makeup and skincare artistry skills with experience performing and teaching high-level applications for major activations and events.
Comfortable delivering training and coaching sessions in diverse retail environments.
About you
A captivating communicator who can command a room whether in 1-on-1 coaching or large presentations.
Strategic and analytical with proficiency in Microsoft Office (Excel, PowerPoint) to track data and create professional presentations.
Empathetic leader with a coaching-first mindset.
Agile and mobile, comfortable with travel to various retail sites.
A valid driving license is a significant benefit to support travel across the territory.
Qualifications
Relevant qualifications in makeup artistry or skincare are advantageous but not mandatory.
Passion for beauty education and a commitment to delivering exceptional consumer experiences are essential.
L'Oréal UK










