Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging decades of experience navigating complex debt markets. Our flexible capital base and strong issuer relationships have made us one of the world’s largest providers of traditional and nontraditional financing solutions and investment opportunities. Since 1971, our people have shaped a high-performance, inclusive culture that celebrates diverse thinking and is grounded in our CORE values of Collaboration, Openness, Responsibility, and Excellence.

We are seeking a Manager, Alternatives Operations to join the team servicing a $50B+ and growing alternatives fund platform. This role supports the launch and ongoing servicing of alternative investment vehicles, including private equity funds, hedge funds, and private placements. You will collaborate closely with investors, internal stakeholders, and external service providers globally to deliver an exceptional client experience.

Key responsibilities include collaborating with sales, client-facing teams, tax, product strategy, legal, accounting, and fund administration partners on all aspects of client onboarding such as AML/KYC processes, side letter negotiations, fund launches/transitions, and co-investment activity. You will lead and support technology transformation and automation initiatives to scale team functions, improve operational efficiency, and enhance the investor experience. Serving as a primary point of contact for investors and internal stakeholders, you will oversee and resolve operational inquiries and escalations, manage investor cash flow reporting in support of portfolio management teams, and coordinate fund document repositories including private placement memoranda, limited partnership agreements, and subscription documents.

Building strong, collaborative relationships with internal partners, external stakeholders, and third-party service providers is essential. You will identify opportunities for continuous improvement and implement new technology solutions while fostering a positive, inclusive, and high-performing team culture aligned with PIMCO’s values.

Experience
5-10 years of relevant experience in private equity or hedge fund administration, investor servicing, or operations at a leading fund administrator or asset manager. Strong understanding of alternative investment fund structures and lifecycle mechanics. Demonstrated experience managing investor onboarding, operational inquiries, and complex stakeholder relationships. Risk- and control-oriented mindset with experience overseeing third-party service providers and managing service level agreements (SLAs).

About you
Intellectually curious with a strong commitment to professional development and continuous improvement. Highly organized with exceptional attention to detail and the ability to manage multiple priorities concurrently. Confident communicator with strong interpersonal skills and the ability to collaborate effectively across a global organization. Comfortable operating in a fast-paced environment with evolving priorities and ambiguity. A collaborative team player who leads with integrity, accountability, and a client-focused mindset.

Qualifications
Bachelor’s degree required.