Location
London
Hours
Full Time
Salary
Competitive salary package
About the Role
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. With nearly 2,500 experts worldwide, dunnhumby works with transformative brands such as Tesco, Coca-Cola, Nestlé, Unilever, and Metro.
Within Tesco Media, the ultimate media partner to brands, this role sits in the Media Operations team and operates at the intersection of advertising policy, risk management, and operational delivery. As an Ad Policy Specialist, you will ensure all advertising activity complies with UK regulatory standards while enabling innovation and growth across our media offering.
You will act as a subject matter expert, partnering with cross-functional teams to provide guidance, shape policy frameworks, and support responsible, effective advertising. This highly visible role directly influences how campaigns are delivered to millions of customers, helping Tesco Media connect brands meaningfully with their audiences both online and in-store.
Key Responsibilities
Develop and maintain ad policy frameworks aligned with UK advertising regulations, including CAP Code and LHF/HFSS requirements
Provide expert guidance on complex or high-risk advertising decisions, balancing compliance with commercial outcomes
Partner with Sales, Operations, Product, and Legal teams to ensure policies are clearly understood and consistently applied
Create and deliver training materials and documentation to support internal teams and external stakeholders
Review and assess campaign risks, supporting escalations and offering clear recommendations
Monitor regulatory changes and industry trends, translating them into actionable policy updates
Use data and insights to identify opportunities for continuous improvement in policy and processes
Support innovation in media products by embedding compliant and scalable policy approaches
Champion best practice in governance and risk management, ensuring brand integrity and customer trust
What You Can Expect From Us
We offer a comprehensive rewards package typical of a leading technology company, combined with personal flexibility such as flexible working hours and your birthday off. You will benefit from investment in cutting-edge technology and a culture that encourages experimentation and learning.
We are committed to diversity and inclusion, supporting thriving networks that foster equality and belonging. We strive to create an environment where everyone can perform at their best and balance their career with personal commitments. Flexible working options are available and can be discussed during the hiring process.
Experience
- Strong understanding of UK advertising regulations and digital ad policy (e.g. CAP Code, ASA guidelines)
- Experience in digital advertising, retail media, marketplaces, or publisher environments
- Background in policy, governance, risk, compliance, or trust & safety functions
- Experience supporting product or engineering teams
- Experience creating training and enablement materials
About You
- Excellent analytical skills with the ability to assess complex scenarios and make sound decisions
- Strong communication skills, able to explain policy clearly to diverse audiences
- Highly organised, detail-oriented, and comfortable managing multiple priorities
- Proven ability to work independently and deliver outcomes in fast-paced environments
- Background in retail media, ecommerce, or marketplace ecosystems is desirable
Qualifications
There are no specific formal qualifications required for this role, but a strong understanding of advertising regulations and relevant industry experience is essential.
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