Location
London

Hours
Full Time

Salary
Competitive salary package

About the Role
dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts across Europe, Asia, Africa, and the Americas, working with transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever, and Metro.

Within Tesco Media, the ultimate media partner to brands, this role sits at the intersection of advertising policy, risk management, and operational delivery. Tesco Media leverages unrivalled customer insight to help brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase.

As an Ad Policy Specialist in the Tesco Media Operations team, you will play a critical role ensuring all advertising activity complies with UK regulatory standards while enabling innovation and growth across our media offerings. Acting as a subject matter expert, you will partner with teams across the business to provide guidance, shape policy frameworks, and support responsible, effective advertising. This highly visible role directly influences how campaigns are delivered to millions of customers.

Key Responsibilities
- Develop and maintain ad policy frameworks aligned with UK advertising regulations, including CAP Code and LHF/HFSS requirements
- Provide expert guidance on complex or high-risk advertising decisions, balancing compliance with commercial outcomes
- Partner with Sales, Operations, Product, and Legal teams to ensure policies are clearly understood and consistently applied
- Create and deliver training materials and documentation to support internal teams and external stakeholders
- Review and assess campaign risks, supporting escalations and offering clear recommendations
- Monitor regulatory changes and industry trends, translating them into actionable policy updates
- Use data and insights to identify opportunities for continuous improvement in policy and processes
- Support innovation in media products by embedding compliant and scalable policy approaches
- Champion best practice in governance and risk management, ensuring brand integrity and customer trust

Experience
- Strong understanding of UK advertising regulations and digital ad policy (e.g. CAP Code, ASA guidelines)
- Experience working within digital advertising, retail media, marketplaces, or publisher environments
- Background in policy, governance, risk, compliance, or trust & safety functions
- Experience supporting product or engineering teams
- Experience creating training and enablement materials

About you
- Excellent analytical skills with the ability to assess complex scenarios and make sound decisions
- Strong communication skills, able to explain policy clearly to a range of audiences
- Highly organised, detail-oriented, and comfortable managing multiple priorities
- Proven ability to work independently and deliver outcomes in fast-paced environments
- Background in retail media, ecommerce, or marketplace ecosystems is desirable

Qualifications
No specific qualifications required; however, a strong understanding of advertising regulations and relevant industry experience are essential.