Location
Bexley, Southmere, Thamesmead

Hours
Full Time, primarily office and community-based with five days per week spent on site in Southmere

Salary
£41,107 per annum

About the Role
Help shape one of London's most exciting regeneration projects by joining Peabody's Place Management team in Southmere, Thamesmead. This role plays a key part in creating safe, welcoming and thriving neighbourhoods as part of Thamesmead's long-term transformation. You will support residents, manage tenancies, and help deliver high standards across homes, estates and public spaces.

Based at the Southmere development, you will be the visible face of Peabody, building strong relationships with residents, resolving issues quickly and helping shape the day-to-day experience of one of London's fastest-evolving communities.

Southmere is central to Peabody's transformation of Thamesmead, delivering new homes, improved public spaces, shops, community facilities and better connections across the area. This is more than a housing management role; it is an opportunity to help build a thriving neighbourhood and support a growing community.

Key responsibilities include delivering excellent tenancy and neighbourhood management services, building strong relationships with residents, community groups and local partners, managing tenancy matters, anti-social behaviour, safeguarding concerns, estate issues and customer enquiries. You will carry out estate inspections, welcome visits and resident engagement activities, work closely with internal teams and contractors to resolve defects, repairs and estate issues, and support community events while helping shape local services through resident feedback.

Experience
Housing management, tenancy management or community-focused experience is essential.

About you
Strong customer service and relationship-building skills.
Confidence handling challenging situations and resolving problems.
Excellent communication, organisation and stakeholder management skills.

Desirable
Knowledge of housing management and tenancy legislation.
Experience in both Private and Social Housing.
Experience within regeneration, estate management or new-build environments.
Full UK driving licence and access to a vehicle.

Qualifications
No specific qualifications are stated as mandatory, but relevant housing or community management qualifications would be advantageous.